1. Introduction

1.1 This Privacy Policy explains how ListaLive (“we”, “us”, “our”) collects, uses, stores, and protects personal information when you access or use our online directory and classified platform (the “Service”).

1.2 By using ListaLive, you acknowledge that your personal data will be processed as described in this Privacy Policy.

2. Who We Are

2.1 ListaLive is the data controller responsible for the processing of personal data under applicable data protection laws, including the GDPR, UK GDPR, and PIPEDA.

2.2 Privacy-related questions or data rights requests may be submitted by contacting us at:
Email: info@listalive.com
Website: https://www.listalive.com

3. Information We Collect

3.1 We collect personal information that you voluntarily provide, including:
(i) Account details such as name and email address
(ii) Listings, profile information, comments, images, videos, and communications submitted through the Service

3.2 We may also collect limited technical information automatically, including:
(i) IP address
(ii) Browser type
(iii) Device and operating system information

This information is collected for security, analytics, spam prevention, and service improvement purposes.

4. User-Generated Content

4.1 Content submitted to ListaLive is user-generated. Listings, profiles, and uploaded media may be publicly visible.

4.2 ListaLive does not verify, endorse, or guarantee the accuracy, quality, or legality of user-submitted content.

5. Media and Embedded Content

5.1 Users may upload media or embed third-party content, including but not limited to YouTube, TikTok, Instagram, Facebook, and LinkedIn.

5.2 Embedded content behaves in the same way as if you visited the third-party website directly and is subject to that third party’s privacy policies and data practices.

6. How We Use Personal Data

6.1 Personal data is used to:
(i) Provide, operate, and improve the Service
(ii) Maintain account functionality
(iii) Moderate content and enforce our Terms of Service
(iv) Prevent fraud, abuse, and unauthorised access
(v) Comply with legal and regulatory obligations

7. Lawful Bases for Processing

7.1 Where required by law, ListaLive processes personal data based on one or more of the following lawful bases:
(i) Contractual necessity
(ii) Legitimate interests
(iii) Legal obligations
(iv) Consent, where required

8. Data Sharing

8.1 ListaLive does not sell or rent personal data.

8.2 Personal data may be shared with:
(i) Service providers for hosting, security, analytics, spam prevention, or legal compliance
(ii) Legal or regulatory authorities where required by law
(iii) Corporate successors in the event of a merger, acquisition, or transfer of assets

9. International Data Transfers

9.1 Where personal data is transferred outside your country of residence, ListaLive relies on appropriate safeguards, including:
(i) Adequacy decisions
(ii) Standard Contractual Clauses
(iii) Equivalent legal protections

10. Cookies

10.1 ListaLive uses cookies and similar technologies to:
(i) Maintain user sessions
(ii) Remember preferences
(iii) Improve site functionality and performance

10.2 Essential cookies are required for the Service to operate. Non-essential cookies may be used where permitted by law and can be managed through browser settings.

11. Data Retention

11.1 Personal data is retained only for as long as necessary to fulfil the purposes described in this Privacy Policy or as required by law.

11.2 Upon verified request, personal data will be deleted unless continued retention is legally required or necessary for legitimate business purposes.

12. Children’s Privacy

12.1 ListaLive is not intended for individuals under the age of 18, or the age of majority in their jurisdiction.

12.2 We do not knowingly collect personal data from minors. If such data is identified, it will be deleted promptly.

13. Your Rights

13.1 Depending on your location, you have the right to request:
(i) Access to your personal data
(ii) Rectification of inaccurate data
(iii) Erasure of personal data
(iv) Restriction of processing
(v) Data portability
(vi) Objection to processing
(vii) Withdrawal of consent, where applicable

13.2 Requests may require identity verification and will be responded to within the timeframes required by applicable law.

13.3 EU and UK users may lodge complaints with their local data protection supervisory authority.

14. Security

14.1 ListaLive implements appropriate technical and organisational measures to protect personal data.

14.2 While reasonable safeguards are used, no system can guarantee absolute security.

15. Changes to This Privacy Policy

15.1 ListaLive may update this Privacy Policy from time to time.

15.2 Material changes will be communicated where required by law.

15.3 Continued use of the Service after updates take effect constitutes acceptance of the revised Privacy Policy.